Content Management with Confluence for Beginners

Prior knowledge: 
* No previous experience with Confluence is required.
* Basic computer skills and the ability to work with cloud-based applications are sufficient.
* General familiarity with team collaboration tools (e.g., Trello, Google Workspace, Microsoft Teams) will make it easier to follow along and apply the concepts in practice. 
In modern organizations, information is created and shared at a fast pace – from project notes and product requirements to process documentation and team guidelines. Without a structured system, this knowledge quickly becomes scattered across documents, emails, and chats, making it difficult to find, update, and use. 
Confluence – a leading knowledge management tool – is designed to solve this challenge. Unlike Trello, which is excellent for tracking tasks, or Google Docs, which often leads to fragmented files, Confluence provides a single, centralized platform where teams can document processes, collaborate in real time, and maintain a reliable knowledge base. 
This hands-on training gives beginners a step-by-step introduction to Confluence. You will learn how to navigate the interface, create and structure content, use templates and macros, and apply best practices for organizing team knowledge. By the end of the course, you will understand how Confluence can improve collaboration, reduce information loss, and create a “single source of truth” for your organization.

Who will benefit from this program?  
This program is designed for professionals and teams who want to build a solid foundation in content management using Confluence. It is especially relevant for: 
* Knowledge and Content Managers who need a structured system to create, update, and manage documentation.
* Team Leads, Product Owners, Process Owners, and Analysts who want to improve collaboration and ensure important information is accessible to everyone.
* Organizations moving from basic tools (Google Docs, Trello, shared drives) to a more advanced and centralized knowledge management platform. 

What will you learn?  
The program is structured to provide beginners with practical, step-by-step skills for using Confluence effectively. You will learn how to: 
* Confluence UI & Search: Navigate spaces, set up personal dashboards, and use global search to quickly find information.
* Creating Pages & Blogs: Apply best practices for content creation, versioning, attaching files, and collaborating in real time.
* Confluence Structure & Macros: Organize content with pages and labels, use macros to design layouts, embed content, and work with whiteboards.
* Confluence Templates: Work with ready-made templates and customise them to support consistent workflows across your team.
* Atlassian Intelligence in Confluence: Use AI-powered features for content suggestions, quick search, and automatic page summaries.
* Introduction to Confluence Databases: Gain an overview of database-like features and learn how to link data across pages and spaces.
* Space Administration: Set permissions, manage users, apply content restrictions, and configure notifications. 
Confluence Automations: Create simple automations for page reviews, approvals, and notifications to reduce manual work. 

This program is not just a technical training – it is about transforming the way teams create, share, and maintain knowledge. By learning Confluence, you will gain a toolset that helps reduce information loss, streamline collaboration, and provide your organization with a reliable knowledge base. 

You will leave the course with practical skills that can be applied immediately, whether you are setting up Confluence for the first time or looking to improve how your team manages information. 

Take the opportunity to strengthen your digital collaboration skills and learn how to turn Confluence into your team’s single source of truth. Apply now and bring lasting value to your organization! 

*Amendments to Cabinet Regulation No. 529 are in effect, allowing every merchant to receive 100% De Minimis support for training needs, irrespective of the company's size, number of employees, or turnover. (The company is only required to cover VAT – 21% of the training cost.)
Project No. 2.3.1.2.i.0/3/24/I/CFLA/001 “Latvian Companies’ Digital Skills Roadmap” (LUDPC) is implemented in accordance with the EU Recovery and Resilience Plan, Component 2 – Digital Transformation, and the Investment Area “Digital Skills”. The project is funded with the support of the EU Recovery and Resilience Facility. The views expressed are those of the author(s) and do not necessarily reflect the position of the European Union or the European Commission. The EU and the EC are not responsible for them.